The Thoughts Library

Issue after issue of hindsight,
on tap.

Every month we publish a practical take on school communications — what worked, what backfired, and what to say next time. The whole archive lives here.

Putting the Cell Phone Issue to "ASTOP"

Putting the Cell Phone Issue to "ASTOP"

The school year is just getting started, and more and more districts are implementing policies that limit—or completely prohibit—student cell phone use during the school day. That makes cell phones a perfect excuse to showcase…

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Starting Fresh When Last Year Didn’t End Well

Starting Fresh When Last Year Didn’t End Well

Some districts get to start the year with a clean slate. Others don’t. Maybe it was a leadership shakeup that played out in the local news. Maybe it was a safety incident, a budget fight…

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Turning First-Day Photos into a Real Social Media Win

Turning First-Day Photos into a Real Social Media Win

Every school posts something on the first day of school. A photo of students climbing off the bus. A smiling principal greeting families at the front door. A classroom full of eager kindergarteners. The caption…

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The Case for Good Publicity — Starting on Day 1

The Case for Good Publicity — Starting on Day 1

On the first day of school, it’s often the biggest district in the market that gets the back-to-school front page and TV coverage. New outlets tend to gravitate to the one with the most schools,…

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The Best Story You’ll Never Tell (Unless You Tell It!)

The Best Story You’ll Never Tell (Unless You Tell It!)

Somewhere in your school right now — even in the quiet of summer — something good is happening. A teacher is redesigning a unit from scratch because she thinks her students deserve better. A custodian…

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The Families You’re Most Likely to Lose This Summer

The Families You’re Most Likely to Lose This Summer

Every summer, schools send families off with backpacks full of information — calendars, contacts, registration reminders, links to online portals. It feels like a thorough handoff. But for a significant portion of your school community,…

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Don’t Wait for the Fire to Test the Alarm

Don’t Wait for the Fire to Test the Alarm

There’s a particular kind of confidence that can get school administrators into trouble. It goes something like this: We have a crisis plan. It’s in a binder somewhere. We’re covered. But when was the last time…

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Managing the Summer Rumor Mill

Managing the Summer Rumor Mill

Every June, school administrators breathe a collective sigh of relief. The buses stop running, the hallways go quiet, and the relentless pace of the school year finally slows. What most don’t realize, though, is that…

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When Celebration Becomes Controversy

When Celebration Becomes Controversy

June is a season of celebration in schools. Graduation ceremonies fill auditoriums. Scholarships are announced. Retiring employees are recognized. Student-athletes receive awards. Teachers are honored for excellence. Distinguished alumni return to applause. It’s the kind…

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Summer Checklist: 5 Documents to Update

Summer Checklist: 5 Documents to Update

Summer is one of the few times of the year when school communicators have the opportunity to work on the system instead of simply working in it. The daily rush slows down. The inbox becomes…

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Why Summer Is a Communications Minefield

Why Summer Is a Communications Minefield

Every June, there’s a collective exhale in school buildings across the country. The hallways empty out, the buses stop running, and suddenly it feels like everyone — staff, families, even the local reporters — has…

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