The Thoughts Library

Issue after issue of hindsight,
on tap.

Every month we publish a practical take on school communications — what worked, what backfired, and what to say next time. The whole archive lives here.

Crisis Communications: Learning from 2025

A new year is a great time for a crisis communications reset. While planning often centers on academics, staffing, and budgets, the past year has made one thing clear: crisis communications deserve a seat at…

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Crisis Communications: Learning from 2025

Good News Spotlight: The Story That Launched a Movement

In this world of constant change, one message continues to rise above the noise—kindness still matters most. A few years ago, CBS’s On the Road correspondent Steve Hartman launched a simple idea for teachers that became a…

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Good News Spotlight: The Story That Launched a Movement

5 Strategies for Building Inclusive Holiday Communications

The holiday season can be one of the most emotionally charged communication periods of the year for school communicators. December offers a unique opportunity to strengthen trust, showcase belonging, and celebrate the richness of your…

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5 Strategies for Building Inclusive Holiday Communications

Finding Fun (and Followers): Lessons From a Viral Choir Teacher

Teachers pull off amazing feats every single day — but sometimes, those everyday moments deserve a little spotlight. The trick to going viral isn’t always about big, polished productions. Often, it’s the small, genuine moments…

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Finding Fun (and Followers): Lessons From a Viral Choir Teacher

Flipping the Switch from Reactive to Proactive

In school communications, it’s easy to feel like every week brings another urgent issue to manage — a viral rumor, a board controversy, a facilities mishap, or an unexpected safety concern. But the school districts…

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Flipping the Switch from Reactive to Proactive

When October school traditions cross the line

We’re well into the school year, and October brings a full lineup of fall traditions—Halloween, Homecoming, Spirit Week, costumes, pranks, and excitement. But every year, we see a few cases where things go too far.…

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When October school traditions cross the line

Look like a pro on your next webcam: 7 tips in 5 minutes

Whether it’s remote working or e-learning, leading a virtual presentation or building video content, webcam use has exploded. Microsoft Teams has 320 million daily participants; Zoom has 300 million. Isn’t it time you upped your…

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Look like a pro on your next webcam: 7 tips in 5 minutes